Service Delivery Manager
Role:
• Own the service delivery scope (e.g., log ingestion, implementations, dashboards).
• Ensure compliance with SLAs, capacity, availability, and performance targets.
• Prioritize and drive the backlog, release/change planning, and patches/upgrades.
• Act as the primary point of contact for our internal customers.
• Translate business needs into measurable use cases
• Manage incidents/problems and drive continuous improvement.
Essential requirements:
• 3+ years in Service Delivery/Service Management (e.g., SDM, Service Owner) within cybersecurity, SIEM, or observability.
• ITIL v3/4 (Incident, Problem, Change, Request, CSI); certification is a plus.
• Broad technical base: Linux, networking, certificates, authentication (SAML/OIDC), cloud logging (AWS/Azure/GCP), scripting (e.g., Python or bash) – considered a plus.
Meritorious:
- Degree in IT/Security or equivalent experience.
- Splunk Core Certified Power User / Admin / Architect.
- Security+, CISM, CISSP
Please explain how you meet all the requirements when applying.
Utilization: 100%
Location: Malmö
Period: 01-12-2025-30-04-2025
Last day to apply: 06-11-2025
We present regularly. This means that we sometimes remove the assignements from our website before the final application deadline. If you are interested in an assignement, we recommend that you submit your application as soon as possible.
- Avdelning
- Lediga konsultuppdrag
- Platser
- Malmö
Om Deploja AB
Vi är en konsultbyrå som består av drivna och branschkunniga personer i blandade åldrar med mångårig samlad erfarenhet och strävar efter att bli en komplett IT-konsultleverantör. Vi erbjuder kompetenser inom bl. a. Systemutveckling, Infrastruktur, Projektledning, Test, IT-säkerhet, Automatisering, Arkitektur, Molnplattformar till privat och offentlig sektor.
Jobbar du redan på Deploja AB?
Hjälp till i rekryteringen och hitta din framtida kollega.